Course Length: 1 Day
This one-day course will cover the general principles and seven guidelines of Plain Talk as it applies to writing instructions, announcements, publications, and other documents
As a writer or editor for a state agency, you should write and design your documents for easy use and customer understanding. In order to do so, you need to use plain language or writing that the typical customer can act upon after a single reading. Writing in Plain Talk gives people easy access to their government and allows government to excel at what it does best–serve the people.

NOTE: This course does not include training on usability testing.
 

• Understand customer needs.
• Use simple language.
• Include only important information.
• Keep sentences and paragraphs short.
• Editing for Proper Word Choices and Punctuation Usage.
• Use active sentences.
• Use key personal pronouns such as "we" and "you."
• Design clear pages.

 

1. Spend less time writing.
2. Unlock the power of "active" writing.
3. Understand the importance of context in your writing.
4. Learn how to test your writing with a readability tool.

 
Jordan Peabody's
Writing Documents in Plain Talk
 
NOVEMBER 4, 2010
Department of Personnel
Olympia, WA
Register
MARCH 24, 2011
Department of Personnel
Olympia, WA
Register
MAY 12, 2011
Department of Personnel
Olympia, WA
Register
JUNE 2, 2011
Department of Personnel
Olympia, WA
Register
BOOK THIS CLASS NOW!
To schedule an on-site course for your organization, email me.
     
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