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| Course Length: 2 Days |
| Completing
this two-day workshop prepares participants to think through policies,
procedures, and task outlines more effectively, and to write them
in a more readable style. Come and learn the most popular
format for policy and procedure writing in Washington State—adopted
by various state agencies, correctional facilities, counties, cities,
and corporations. |
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How
To Write a Policy in "Headline" Format:
• Using the policy planner worksheet as a thinking guide.
• 10 steps in writing readable policies.
• Identifying revisions, simply.
• 7 checksteps for revising draft policies.
How To Write a Procedure in "Playscript" Format:
• Planning a procedure with the Procedure Planner worksheet.
• Handling exceptions.
• Creating the playscript layout.
• Building in a cross-reference system.
• 9 checksteps for revising draft procedures.
How To
Write a Task in Parallel "Cookbook" Format:
• Getting organized with the "Task Outliner" worksheet.
• Pointers on the effective use of the cookbook format.
• 7 checksteps for revising draft task outlines.
Adopting a Workable Numbering System:
• Identifying main categories for an operations manual.
• Creating policy-procedure-task "families" for
easy reference.
• Numbering items without using decimal points.
Practical
Tips for Manual Writers and Managers:
• Deciding when to write and what to write about.
• Trimming the manual to a size that encourages use. |
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1. Reduce
liability and confusion with clearly written directives.
2. Stabilize staff action despite turnover.
3. Save time and money through concisely-worded directions.
4. Write rules and directions that people can understand and
use. |
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Larry
Peabody's
How to Write Policies,
Procedures, and Task Outlines: Sending Clear Signals in Written
Directions |
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BOOK THIS CLASS NOW!
To schedule an on-site course for your organization, email me. |
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